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Consumer Law

Ashton Lake Solicitors offer a whole range of affordable services on consumer disputes, contract law, neighbour disputes, landlord and tenant law and debt recovery. Often we are able to find legal expense cover which means that your legal costs will be paid so that you receive our services for free. Whatever problem you experience we will be able to provide practical advice on your best possible options. Often it is the case that through negotiation and sound legal argument we can resolve your case effectively, quickly and without legal action. However, if legal action is required you can rest assured that we will not hesitate to enforce your rights in the Court.

Below are just some of the examples where we are able to assist.

  • If you buy something which is not of satisfactory quality, or not as described or not fit for the purpose and the seller refuses to give you a refund.
  • If you purchase goods by mail order and they do not arrive.
  • If you employ a builder or other tradesman who provides unsatisfactory work or does not finish the job.
  • If you are a landlord and your tenant has refused to pay your rent, has damaged your property or breached the tenancy agreement.
  • If you are a business or individual and somebody owes you money.
  • If you want advice on a contract before entering into it.
  • If you want advice on making a complaint about a service or bad experience.
  • If you need assistance in drafting or understanding a contract.
  • If you want a solicitor to present you at a small claims hearing.
  • If the company or person that owes you money has gone bankrupt.
  • If you have a neighbour dispute which you cannot resolve.
  • If you are a tenant and you require advice on your tenancy agreement or have issues with your landlord.
  • If you arrived on a holiday destination to find that the holiday was not as described in the brochure, was ruined in some other way or you sustained illness or injury.

For impartial practical advice please call 01509 262621, submit an enquiry or contact us via email.

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